Urban, Heritage Tourism Features and Tourist Satisfaction (A Case Study of Kandy)
| dc.contributor.author | Wakkumbura, W.G.R.C. | |
| dc.date.accessioned | 2019-06-18T06:06:12Z | |
| dc.date.available | 2019-06-18T06:06:12Z | |
| dc.date.issued | 2013 | |
| dc.description.abstract | Cultural/heritage tourism is the fastest growing segment of the tourism industry because there is a trend toward an increased specialization among tourists. Especially, Americans, European tourists are interest in traveling to cultural/ heritage destinations has increased recently and is expected to continue. (Virginia Department of Historic Resources, 1998) The recent studies about cultural/heritage tourism focused on the characteristics of tourists who visited cultural/heritage destinations. The study attempts to investigate the relationship between cultural/heritage destination attributes and tourist satisfaction, and to identify the relationship between tourist satisfaction and re visit to the destination. The expectancy-disconfirmation theory provided a conceptual framework for this study. The expectancy-disconfirmation theory holds that consumers first form expectation.- of products or service performance prior to purchasing or use. The study area for this study was Kandy heritage destination. Because Kandy known as a cultural capital in a Sri La ka. Because of those heritage attraction most of the tourist are visiting to the Kandy. | en_US |
| dc.identifier.other | UWU/HTE/09/0044 | |
| dc.identifier.uri | http://erepo.lib.uwu.ac.lk/bitstream/handle/123456789/1159/UWULD%20HTE%2009%200044-05042019094939.pdf?sequence=1&isAllowed=y | |
| dc.language.iso | en | en_US |
| dc.publisher | Uva Wellassa University of Sri Lanka | en_US |
| dc.subject | Hospitality, tourism And Events Management Degree Programme | en_US |
| dc.title | Urban, Heritage Tourism Features and Tourist Satisfaction (A Case Study of Kandy) | en_US |
| dc.type | Thesis | en_US |