The Association Between Leadership Styles and Conflict Handling Styles (With Special reference to Banking Sector in Sri Lanka)
| dc.contributor.author | Dissanayaka, A.M.M. | |
| dc.contributor.author | Siyambalapitiya, J. | |
| dc.date.accessioned | 2019-06-07T11:57:23Z | |
| dc.date.available | 2019-06-07T11:57:23Z | |
| dc.date.issued | 2013 | |
| dc.description.abstract | Service organizations meanwhile banking provide intangibility product to the customer and this services expand due to the demand from society. Leadership and management had been popular subject in the banking services in the past few years Leadership style plays an important role in shaping the behavior and attitudes of employees in an organization. In recent years the study of leadership has drawn attention due to its role in the failure or success of an organization. Several studies have focused on investigating the role of Leadership in developed countries. Conflicts are inevitable to the organization. According to the research finding of Chartered institute of personal development clearly mentioned that, almost half (44%) of respondents report that they have to manage disputes at work frequently or continually. This empirically study is investigated the association of leaders' Leadership Styles and their Conflict Handling Styles. Leadership styles are expanded t, as Transformational, Transactional, and Laissez faire Leadership Styles. Conflict Handling Styles are further expanded toward the Accommodating, Competing, Collaborating, Avoiding and Accommodating conflict handling styles. | en_US |
| dc.identifier.other | UWU/ENM/09/0015 | |
| dc.identifier.uri | http://erepo.lib.uwu.ac.lk/bitstream/handle/123456789/934/UWULD%20ENM%2009%200015-01042019115216.pdf?sequence=1&isAllowed=y | |
| dc.language.iso | en | en_US |
| dc.publisher | Uva Wellassa University of Sri Lanka | en_US |
| dc.subject | Entrepreneurship And Management Degree Programme | en_US |
| dc.title | The Association Between Leadership Styles and Conflict Handling Styles (With Special reference to Banking Sector in Sri Lanka) | en_US |
| dc.type | Thesis | en_US |