Browsing by Author "Rahna, A.M."
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Item Emotional Exhaustion and Employee Turnover Intention in Apparel Industry in Sri Lanka(Uva Wellassa University of Sri Lanka, 2012) Rahna, A.M.; Siyambalapitiya, J.Human resource (HR) has been a vital strategy dimension for business organizations. Emotional exhaustion and employee turnover have become main topics in the field of HR amid of this highly competitive business environment. Hence, managing of labor turnover has become a major human resource management problem faced by many organizations. Over the last three years, employment in the textiles and garment sector increased by 21 percent and the industry faces many problems in developing and maintaining the required manpower, (Rupa D, 2002). Absenteeism, high turnover, shortage of labor and inadequate training are listed as major issues of labor faced by the industry (Tilakaratne, undated) and all these labor related issues at the end leads in reduction of efficiency and productivity. Emotional exhaustion is a specific stress related reaction that refers to sate of depleted energy caused by the excessive psychological and emotional demand that occur among individuals who work with people in some capacity (Jackson et al., 1987). A crucial income component of apparel sector workers is overtime. Several empirical studies have shown that long working hours affect job satisfaction, increases the effects of stress-related problems as well as mental health problems (International Labor Organization, 2003). As the stress plays a vital role in employee turnover, this study primarily aimed at finding the relationship between emotional exhaustion and employee turnover intention in apparel industry.Item Emotional Exhaustion and Employee Turnover Intention in Apparel industry in Sri Lanka(Uva Wellassa University of Sri Lanka, 2012) Rahna, A.M.Human resources play essential role in establishing and sustaining a firm's success. They need considerable attention from the organization's management. Labour turnover is a serious issue in Apparel Industry in Sri Lanka which impacts on efficiency, effectiveness and high productivity. The study mainly aims at illustrating the relationship between Emotional Exhaustion and Employee Turnover Intention in Apparel Industry in Sri Lanka. Katunayake Export Processing Zone generates high employment among Export Processing Zones. The study based on the primary data gathered through questionnaire from a sample of 220 floor level employees, with 10 each from 22 apparel companies in Katunayake Export Processing Zone. Multi stage sampling technique has been used to select the sample. Both descriptive and inferential statistical techniques have been used to analyze data. Analysis was done by using Minitab and SPSS statistical software packages. Key findings of the study indicate that there is significant positive (0.925) relationship between emotional exhaustion and turnover intention and it is significant at 0.05 level. Emotional exhaustion explains 85.6 (R2) percent of variation in turnover intention. Further, turnover intention has been most strongly influenced by fatigue, frustration, work hard, stress and end of rope while drained, used up, strain and burned out have not been identified as key factors that makes influence on employee turnover intention significantly. Further, it concludes that frustration is the most critical factor towards employee turnover intention. Finally, this study recommends that firms have to adapt in many strategies that assists to reduce emotional exhaustion and employee turnover intention in apparel industry in Sri Lanka.