An Empirical Study of Students’ Satisfaction with Professional Accounting Education Programs, Sri Lanka

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dc.contributor.authorNadishana, G.S.W.Y.
dc.contributor.authorAmeen, Z.
dc.contributor.authorKulatunga, K.A.
dc.contributor.authorPerera, A.
dc.contributor.authorPerera, C.
dc.contributor.authorMadhavika, W.D.N.
dc.contributor.authorNagendrakumar, N.
dc.date.accessioned2021-02-12T09:16:03Z
dc.date.available2021-02-12T09:16:03Z
dc.date.issued2020
dc.description.abstractThis study aimed at analyzing the factors affecting students' satisfaction with professional accounting courses offered by Professional Accounting Education Institutions and also aimed to assess the impact of students' satisfaction and students' loyalty towards Professional Accounting Education Institutions in Sri Lanka. It was evident that a significant gap exists between student enrolment and the rate of students’ passing out as professional accountants as per the annual reports of the Institute of Chartered Accountants of Sri Lanka and the Institute of Certified Management Accountants of Sri Lanka (2014-2018). The study adopted a deductive methodology while employing a stratified random sampling technique and distributed 500 questionnaires which had a response rate of 80%. The data were analyzed using structural equation modeling via SPSS and AMOS versions 25. The study concluded that course assessment and institutional image, teaching methods, teaching staff, course organization and infrastructure facilities, and institutional administration and efficiency significantly impact the students’ satisfaction. And also, it concluded that the students’ satisfaction significantly impacts students’ loyalty. This study added value to the literature by focusing the students’ satisfaction from two extreme angles (i.e., students’ need and loyalty) and introduced a new model which would enhance the appropriate administration of the Professional Accounting Education Institutions. Keywords: Professional Accounting Education Institutions, Students’ satisfaction, Students’ loyalty, Sri Lankaen_US
dc.identifier.isbn9789550481293
dc.identifier.urihttp://www.erepo.lib.uwu.ac.lk/bitstream/handle/123456789/6035/proceeding_oct_08-392.pdf?sequence=1&isAllowed=y
dc.language.isoenen_US
dc.publisherUva Wellassa University of Sri Lankaen_US
dc.relation.ispartofseries;International Research Conference
dc.subjectHumanities & Social Sciencesen_US
dc.subjectSocial Scienceen_US
dc.subjectEducationen_US
dc.subjectHigher Educationen_US
dc.subjectAccounting Educationen_US
dc.titleAn Empirical Study of Students’ Satisfaction with Professional Accounting Education Programs, Sri Lankaen_US
dc.title.alternativeInternational Research Conference 2020en_US
dc.typeOtheren_US
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