Consumer mobile community

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dc.contributor.authorKumara, I.H.M.S.
dc.contributor.authorThambawita, D.R.V.L.B.
dc.date.accessioned2022-01-28T04:58:17Z
dc.date.available2022-01-28T04:58:17Z
dc.date.issued2015
dc.description.abstractWhole population in the world can be identified as a group of consumers. The consumer protection is one of the important issues in this global village. Most countries use different methods and concepts to protect the consumer. Empowering the consumer with knowledge is one of the effective methods to protect consumer from market frauds. The consumer community, society, and consumer education programs are used to improve consumer knowledge in worldwide. The Consumer Affairs Authority Act, No 09 of 2003 provides provision for consumer protection in Sri Lanka (Consumer Affairs Authority-2014). The consumer watch android mobile application and the Consumer Affairs Authority official web system have been published by the Consumer Affairs Authority in order to improve the knowledge of Sri Lankan consumer. The consumer watch android application provides facilities to search market prices, search consumer prices, search wholesale prices and search shopping lists in Sri Lanka. Using existing android application, consumer can only update the knowledge regarding the price list (Zmessenger - The Consumer Watch). Though these improvements are introduced and established, still many market frauds and violence are reported in Sri Lanka. Therefore this project was carried out by the consumer mobile community android application to protect the Sri Lankan consumer from specific market violence, to empower customer with knowledge, make consumer mobile community application and to improve consumer’s social awareness. Methodology The project was carried out at Uva Wellassa University using its computer facilities. Relevant consumer protection process, regulation and the technologies were collected. Android version 4.0.4, PHP, HTML, Java script, Json, SQLITE and XAMPP Control Panel 3.1.0 were used as development tools (Android Training API Guides; JSON Tutorial & AJAX Tutorial; Stack Overflow). The Use case diagram, Data Flow Diagram and the Entity Relationship Diagram were done under the logical design of the system. Android and the web development interface and the databases were developed under the physical design. Supportive admin panel web system was developed in the first stage of the project. The web system front end was developed using HTML and CSS. Ajax and the JavaScript function were used for the validation and PHP function call. Android web services and the web back end function were developed using PHP language. Android mobile application was developed in the second stage of the project. APP interfaces were designed based on responsive Xml design. Therefore the mobile application is compatible with the different screen sizes of the mobile devices. Mobile application used HTTP request and response to communicates with the web system. Json array Format was used to send and received the information between mobile application and the web site. All back end functions in the website were developed using the PHP scripts. Both PHP and the android language were provided by Json encode and the decode function. Therefore it was great technical advantage to share large amount of information between server and the mobile application. The main functions flow of the system is explained by Figure: 01 Data Flow Diagram .The consumer and the web admin are the main two users who interacted with the system. A consumer’s mobile phone is registered automatically when the application icon is clicked, after which the consumer’s profile information will be updated with the system. The login could be done after the profile is updated. After login process, consumer is able to perform functions such as make a call, search a profile and price list, share or read market frauds, make comments on share market frauds, browse web, and search GPS location etc. The web administrator can directly login to the system via web admin panel. He has permission to manage the consumer registering profile and the consumer shared market frauds. Also he can enter, update and delete data used by the consumer via mobile application .Also market fraud’s analytical reports can also be generated via web system.en_US
dc.identifier.isbn9789550481088
dc.identifier.urihttp://www.erepo.lib.uwu.ac.lk/bitstream/handle/123456789/8245/29-CST-Consumer%20mobile%20community.pdf?sequence=1&isAllowed=y
dc.language.isoenen_US
dc.publisherUva Wellassa University of Sri Lankaen_US
dc.subjectScience and Technologyen_US
dc.subjectComputer Scienceen_US
dc.subjectTechnologyen_US
dc.subjectMobileen_US
dc.subjectConsumer mobileen_US
dc.titleConsumer mobile communityen_US
dc.title.alternativeResearch Symposium 2015en_US
dc.typeOtheren_US
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