A Study on Impact of Risk and Benefits of Outsourcing towards the Business Performance in Financial Institutions in Sri Lanka
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Date
2011
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Uva Wellassa University of Srilanka
Abstract
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Throughout the world, usage of Information Technology (IT) has been increasing with the globalization. Presently every organization utilizes the IT based treatment in their common business practices. Network management, application development, data management, maintaining infrastructures and providing hardware are the services that are involved in booming the IT scenario. Furthermore, the IT consultation and the IT solutions for the organization are the treatments which are offered by IT services providers. When the IT decisions are implemented by the organization, they consider the cost of implementation of IT infrastructures. It may relatively be a significant investment that cannot be borne by the organization within their cost structure.
In the Sri Lankan context, the IT involvement in the business process has now been increased with a rapid enhancement of Information Technology. Global consulting giant, A.T. Keameys, Global Services Location Index, 2006 highlights Sri Lanka among the top 50 outsourcing destinations. Sri Lanka finds its place in the index at the ranking of 29111 among the 50 nations which were considered by AT Kearny. The A.T. Kearney Global Services Location Index analyzes the top 50 services locations worldwide against 41 measurements in three major categories and they include the cost, people's skills and availability and business environment.
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Business Management, Communication Technology, Computer Science