Browsing by Author "Lakmal, K.G.G.S."

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    Enterprise Resource Planning Systems and Operational Performance
    (Uva Wellassa University of Sri Lanka, 2013) Lakmal, K.G.G.S.; Gunaratne, Y.M.C.
    The Enterprise Resource Planning (ERP) systems are gaining popularity in the current turbulent business environment as a mechanism of integrating the cross functional business units. An ERP system is a software that helps organizations to integrate their business functions through a common database and enable planning and utilization of organization wide resources (Silva et al., 2008). Operational performance is firm's performance measured against standard or prescribed indicators of effectiveness, efficiency, and environmental responsibility such as, cycle time, productivity, waste reduction, and regulatory compliance. As an operational system, the possibility to exploit the potential of ERP system can be achieved by having proper training as well as vendor support (Silva et al., 2008). The ERP system implementation is a huge investment and it affects not only the organizations but also the entire country in long run in indirect manner. Considering the Sri Lankan manufacturing sector as one of the pivotal sectors in the economy of the country, identifying whether such investments add value to the organization is a vital need. Since the available knowledge on the said matter is limited, through this study, the researcher examined whether ERP has made any positive impact on operational performance of the manufacturing sector in Sri Lanka. Hence, the study objectives were to determine the relationship between user training on IT and three operational factors which are gaining operational performance, to examine the relationship between vendor support and three operational factors which are gaining operational performance and to determine the impact of ERP system on operational performance
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    The Impact of Enterprise Resource Planning Systems on Operational performance in Listed Companies in Sri Lanka (With Special Reference to Manufacturing Sector)
    (Uva Wellassa University of Sri Lanka, 2013) Lakmal, K.G.G.S.
    In today's dynamic business environment, improving the firm performance most of the growing organizations are moving towards Enterprise Resource Planning (ERP) systems in order to integrate their cross functional business units. The objective of the research is to decipher the impact of Enterprise Resource Planning System in operational performance. Independent variable of the research was ERP usage and dependent variable was operational performance. This study was based on data of selected 21 listed manufacturing companies which are using ERP systems in Sri Lanka and three managers from each department such as Finance, Marketing and HR of each company were interviewed with structured questionnaire and altogether 63 respondents were considered for the study. A set of hypothesis is developed to evaluate how the training on ERP and vendor support have impacted on the usage of ERP system and operational performance identified as Time saving, Improved decision making and Improved resource utility. The findings of the study revealed that th?re is a positive strong relationship between ERP usage and its impact on operational performance. According to model equation, the contribution of ERP usage was considerable for operational performance. And also as an operational system, the possibility to exploit the potential of ERP system can be achieved by having proper training as well as vendor support.