Browsing by Author "Kumara, P.H.T."
Now showing 1 - 16 of 16
Results Per Page
Sort Options
Item An Analysis of Barriers and Opportunities of Community-Based Tourism (Special Reference to Mannar District)(Uva Wellassa University of Sri Lanka, 2020) Croos, J.T.T.; Kumara, P.H.T.; Nawarathne, A.M.D.B.; Idroos, A.A.Tourism is a vital contributor to the economy of any nation and it is a prime foreign income earner. Community-based tourism (CBT) is a form of tourism that is generally small scale and involves interactions between visitors and the host community, particularly suited to rural areas. The communities in Mannar who depended on natural resources have not been benifited from tourism in terms of enhancing economic and social welfare in a positive way. Many tourism development initiatives have been designed but without incorporating the knowledge of local communities which is essential in the process. It is assumed that if tourism is going to make a positive change in the living standards of these communities, CBT can offer hope for a partnership between the investors and communities. Hence, the objective of the study was to analyse the current situation, barriers, and opportunities for CBT in Mannar. The purposeful sampling technique was used to select 15 respondents from government sectors, private sectors, and community members. A qualitative research design was adopted in this research. The information was derived from direct interviews and thematic analysis was utilized for data analysis. Findings indicated that the current situation of CBT in Mannar has interaction with the awareness of tourism and perception of CBT. The operational limitations, structural limitations, and cultural limitations were identified as barriers for CBT in Mannar. Beach, wildlife, historical sites, cultural activities and pilgrimage activities were identified as the opportunities for CBT in Mannar. There is a huge potential in Mannar to develop CBT by overcoming the barriers. An adequate government support and stakeholder participation (community participation) could help to accelerate CBT in Mannar. . Keywords: Community, Tourism development, Opportunities, ChallengesItem An Analysis of Foreign Passenger Satisfaction on the Service Quality at Bandaranaike International Airport(Uva Wellassa University of Sri Lanka, 2019) Heiyanthuduwa, H.D.N.J.; Damunupola, A.K.A.; Kumara, P.H.T.This study aims to investigate foreign passenger satisfaction on the service quality at Bandaranaike international airport. BIA is the major international airport in Sri Lanka. Passenger satisfaction arises when a company can provide benefits that exceed passenger’s expectation. Sleeping airport website has ranked BIA as 10th worst airport in Asia. BIA was ranked 25th out of 37 Asian airport surveyed. A study done by Air Transport Research Society on productivity has identified BIA as a low efficient airport in the Asian region. The sample size is 200 foreign passengers among 1.5million annual population. Convenience sampling is selected as sampling technique and selfadministered questionnaires are used to collect data. Correlation analysis is used to identify the existing level of the service quality and the passenger satisfaction at BIA. In order to identify the impact of the service quality on the passenger satisfaction at BIA, researcher utilized simple linear regression analysis and used multiple linear regression analysis to identify the service quality determinants mostly influence for passenger satisfaction. Hypothesis developments are accepted and show the significant positive relationship between independent and dependent variables. The demographic profile of foreign passengers expose strong facts of Sri Lankan tourism industry and its potential to growth by identifying the prospectus target market. When consider existing situation of foreign passenger satisfaction at BIA, foreign passengers are almost agree with the passenger satisfaction. Tangibility, responsiveness, assurance and empathy have good impact to airport service satisfaction. According to the findings of the study, passenger satisfaction should improve through physical facilities and reliability of service providers.Item Causes of Unemployment among the Educated Youth in Sri Lanka(Uva Wellassa University of Sri Lanka, 2020) Wimalarathna, B.M.R.M.; Kumara, P.H.T.; Niroshini, S.Educated youth unemployment is one of the major problems in many developing countries like Sri Lanka. It does not reflect the utilization of scarce resources that would be significant to the socio-economic development of countries. Unemployment among educated youth in Sri Lanka is an increasing trend over the last few years. The issue of unemployment among the population aged between 15 - 24 is the subject of this research. Literature argues that demographic and socio-economic factors significantly affect the educated youth unemployment. Thus, the major objective of this study was to analyze the causes of unemployment among the educated youth in Sri Lanka using the Labour Force Survey data of 2016 conducted by the Department of Census and Statistics of Sri Lanka. The study mainly applied the Probit regression model to analyze the data. The results suggested that the areas of living had a positive and statistically significant relationship between educated youth unemployment. However, eduction level of head of household, gender and vocational training showed a significant negative relationship with educated youth unemployment in Sri Lanka. Further, adding to that, participation in vocational training of respondents caused a decrease in unemployment of educated youth in Sri Lanka. The study recommended that improving access to the education system in Sri Lanka and promoting entrepreneurship among educated youths as two best solutions for the reduction of unemployment among the educated youth. Keywords: Educated youth, Unemployment, Probit regression model, Labour force surveyItem Challenges and Opportunities for Community Based Tourism Development in Kithulgala(Uva Wellassa University of Sri Lanka, 2020) Ranasinghe, D.M.; Damunupola, A.K.A.; Kumara, P.H.T.; Sammani, U.G.O.Tourism is one of the world’s fastest-growing industries and it is a major source of income for many countries. Community-Based Tourism (CBT) concept relates more specifically to tourism operations involving local communities, taking place on their lands and oriented on their cultural and natural resources and attractions. This study especially focused on identifying challenges, opportunities for CBT development in Kithulgala, and particularly intended to study the community perception towards CBT development in Kithulgala. This study adopted a mixed-methods approach and data were gathered through questionnaires and interviews. Two separate questionnaires were used gathered data from hoteliers, tour operators, and tourists. The convenience sampling method was used to collect data from 100 hoteliers, operators, and 50 tourists, and 10 local community members were interviewed. Quantitative data were analysed using descriptive and exploratory factor analysis with the support of SPSS and qualitative data were analysed using thematic analysis. According to the results, lack community interest, lack of government, lack of awareness and training, lack of marketing and promotional activities and lack of infrastructure identified were identified as challenges and there were several opportunities identified such as increasing revisit intention, improvements of desire to explore remote locations, introducing novel adventure-based activities, focusing on positive recommendations of the visitors and providing facilities to different experience about local culture. There should be some implications for the development of tourism in Kithulagla, product diversification, and quality enhancement, develop marketing and promotion through social media and company websites, and increase government involvement. . Keywords: Community based tourism, Challenges, Opportunities, Community perceptionItem Community Based Tourism and Poverty Alleviation in Sri Lanka: With Special Reference to Monaragala District(Uva Wellassa University of Sri Lanka, 2018) Samarasekara, E.A.S.I.; Kumara, P.H.T.Tourism can make a significant impact on rural communities as the customer comes to the facility or product creating a room for direct selling/engagement for the host communities. Accordingly, community-based tourism emerged as a possible solution to the mass tourism in developing countries, which thus became a strategy for a community organization in order to alleviate poverty. Therefore, this research exploited the opportunities for poverty alleviation through Community Based Tourism in Monaragala district and identified the most influencing challenges for Community Based Tourism. The research adopted the quantitative approach to data analysis, especially using multiple regression analysis. The primary data were gathered by using a self-completion questionnaire. The Sample consisted of 60 respondents engage in Community -based Tourism and 60 respondents did not engaged in Community -based Tourism. The major objective of the study was to identify the potentials for poverty alleviation through Community-based Tourism in Monaragala district. The results of the analysis indicated that, CBT engaged people earn more 10123.03 rupees than CBT not engaged people suggesting that earning capability of the CBT engaged people are higher. Therefore, the study concluded that there is a higher potential for poverty alleviation through Community Based Tourism. The second objective of the study was aimed at identifying the most influencing challenges for CBT in the district. The study found that lack of training, lack of e-commerce, lack of skillful employees as the major challenges in developing community based tourism in Monaragala district.Item Economic Impact of Tourism at Knuckles Forest Reserve; A Case Study in Atanwala Village(Uva Wellassa University of Sri Lanka, 2020) Mallawaarachchi, I.K.; Kumara, P.H.T.; Idroos, A.A.The Knuckles forest reserve has a favourable condition for nature-based tourism. Knuckles forest reserve can be accessed through three main entrances and ‘Atanwala’ entrance being the uprising entrance. Therefore, Atanwala entrance and Atanwala village were selected as the study area for this research. Also, the number of researches carried out in these areas is negligible. Hence this study was designed to investigate the economic impact of tourism at Knuckles forest reserve considering the case of Atanwala village. This study was mainly focussed on the economic impact of households who lives in Atanwala village and also to identify the community perception towards tourism, the current situation of tourism, and thereby to identify strategies for tourism development in Atanwala-Knuckles forest area. A judgemental sampling technique was used and dopting a mixed-method data were collected distributing questionnaires among the households who live in Atanwala-Knuckles forest area. Also, personal interviews were carried out for descriptive analysis. The findings of this study showed that all of the economic impact dimensions had significant positive effect. Further, the research found that the community showed a favourable stance for tourism development in the knuckles forest reserve and it helps the coordination of the recreation-based rural tourism development in the destination. Therefor, the policymakers should capitalize these opportunities to create several labor-intensive job opportunities for women, youth, poor and unskilled persons resinding the area. Keywords: Economic impact, Employment, Income, Knuckles, Eco tourismItem Empirical Study on Residents Support Towards Sustainable Tourism Development in a Post-war Destination Sri Lanka: Special Reference to Trincomalee Area(Uva Wellassa University of Sri Lanka, 2020) Shanmugarajah, R.; Kumara, P.H.T.; Karunarathne, A.C.I.D.; Sammani, U.G.O.Sustainable tourism is one of the niche markets of the tourism industry and a crucial determinant that mostly deals with the local population. The success and sustainability of any development project and the support of the local population in the area has a significant association in various aspects. Sri Lanka as an island has its potential to elaborate the tourism activities to an extent level. Resident support is a key force in any form of tourism because it directly deals with tourism development. Yet few researches related to tourism development in the Trincomalee area have been conductd particularly the community-based tourism in a broader view. The main focus of this study was to identify the existing level of resident support, socio-economic and environmental impacts, and the ways to accelerate the industry towards sustainable tourism. A convenient sampling technique was used to select the 20 local residents as the sample. A qualitative research design was adopted in this research. The information was derived from direct interviews and thematic analysis was utilized for the data analysis. Findings indicated that knowledge of tourism, resident-visitor interaction, and resident’s place image have the most favorable perception and they strongly influence on the existing resident support. Benefits of sustainable tourism were found as direct employment, economic growth, social empowerment, living standard, and cultural exchange. According to the results the negative impacts found were increaded cost of living, cultural influences, illegal activities, pollution, and overcrowding. Furtehr, the results revealed that adequate government support (human capital and financial) and stakeholder participation (community participation) could help to accelerate developing Trincomalee as a sustainable tourist destination. Accordingly, disciplinary actions, community awareness, and adequate government support could help to accelerate the sustainable tourism activities with the resident support. Keywords: Sustainability, Tourism, Resident support, Tourism development, ImpactsItem International Remittances and Household Expenditure Patterns in Sri Lanka(Uva Wellassa University of Sri Lanka, 2018) Niroshini, S.; Kumara, P.H.T.; Abeyweera, G.H.International migration in Sri Lanka is in an increasing trend over the past two decades and international remittances follow the same. Sri Lanka is one of the leading economies in the South Asian region with a rapid growth in foreign workers' remittances. The recent literature argues that the international remittance significantly affects the expenditure patterns of the households. Hence, this paper examines the impacts of international remittance on the household expenditure patterns in the Sri Lankan context and how remittances are utilized by the remittance receiving households. The main data source utilized for this study is the Household Income and Expenditure Survey (HIES) 2012/13, conducted by the Department of Census and Statistics (DCS). The main objective of the study is to analyze the relationship between the international remittances and the total household expenditure disaggregated by food, non-food, and liquor, drugs and tobacco expenditure. The study uses Ordinary Least Square (OLS) as one of the main analytical techniques while, Propensity Score Matching (PSM) method is applied to overcome the possible selection bias generated by the Ordinary Least Square method. The results of the study finds that, compared to the households non-receiving remittance, households which receive international remittances spend more on non-food items such as durable goods, healthcare, education and investments and spend less on food, liquor, drugs and tobacco. Hence it is encouraged to create more investment opportunities for remittance to be invested.Item Multidimensional Poverty in the Estate Sector of Badulla District in Sri Lanka(Uva Wellassa University of Sri Lanka, 2019-02) Fernando, P.M.M.; Kumara, P.H.T.; Dharmadasa, R.A.P.I.S.; Samaraweera, W.G.R.L.According to the official poverty estimates of the Department of Census and Statistics, poverty in the estate sector of Sri Lanka has gradually reduced in monetary terms over the past years. However, in measuring poverty, monetary approach itself does not contemplate the extent of simultaneous deprivations suffered by individuals under multiple dimensions which are important for reduction of poverty. Therefore, this study aimed at estimating the level of multiple deprivation among the estate poor, identifying the dimensions that people are mostly deprived of and suggesting policies for alleviating poverty which leads to sustainable development of the country. To understand poverty in multidimensional nature, data from a convenience sample of 200 households in the estate sector of Badulla district was collected and analysed using Multidimensional Poverty Index introduced by Alkire and Santos (2010). The study reveals that Multidimensional Poverty Index for the estate sector of Badulla district is 0.12 and 34% of the population were multidimensionally poor along with 37.7% on average intensity of deprivation which are significantly higher than the estimated monetary poverty figures. Poor living standards and insufficient nutrition of estate sector people contributed significantly for multidimensional poverty in the study area. Sanitation which is a necessity of an individual was found contributing 4.8% which revealed their severity in poverty. However, the attendance of school by school aged children was satisfactory compared to the completed years of schooling by the rest of the household members. As plantation community is constricted within the estate areas, they encounter numerous deprivations and income is not always an ideal measure to determine the depth of poverty. Thus, it is required to reduce nutritional, sanitary, housing and household utility deprivations to reduce multidimensional poverty among the estate population in the Badulla district.Item Potentials for Agro Tourism Development in Pinnawala, Sri Lanka(Uva Wellassa University of Sri Lanka, 2020) Weerasooriya, P.C.U.; Wijesundara, W.G.S.R.; Kumara, P.H.T.; Ranaweera, R.A.A.K.Agrotourism, as an alternative to mass tourism, is a rapidly growing segment of the tourism industry. At present, agro-tourism is done by most of the countries in the world aiming at sustainable rural development. Pinnawala area has several features that can be developed as an agro-tourism destination. Due to the lack of government involvement and support, awareness on agro-tourism and infrastructure facilities, the development of agrotourism has been slowed down in Sri Lanka. There is an empirical gap due to the limited studies done in the agro-tourism sector. Pinnawala is an emerging area of interest among tourists where the agro-tourism can be practiced. This research aimed to study the potentials for the application of agro-tourism in the Pinnawala area. After, a comprehensive literature review, a structured questionnaire was constructed. The target sample for the study was tourists who visited Pinnawala from July to August 2019 and the tourism stakeholders in the area. The convenience sampling method was used and the primary data were collected from 73 tourists using the structured questionnaire and from 7 tourism stakeholders with in-depth interviews. Data were analysed with descriptive analysis, Pearson’s correlation coefficient, thematic analysis, and Friedman test. According to the results, it was revealed that there was a relationship between environmental facilities and potential to the agrotourism development in the area. Lack of government involvement and support, lack of agro-tourism awareness, lack of agro tourism-based activities in the area were identified as the most influencing challenges and issues to develop agro-tourism in the area. Based on the findings, it is recommended to concern on development of agro-tourism awareness and training, implementing agro tourism-based activities and products, formulate agro-tourism standards to promote the agro-tourism in the destination. Further, comprehensive research related to the agrotourism activities and product development would be useful to develop agro-tourism in Sri Lanka. Keywords: Agro tourism, Potentials, Tourism developmentItem Regional Poverty in Sri Lanka: A Multidimensional Approach(Uva Wellassa University of Sri Lanka, 2016) Kumara, P.H.T.; Abyeweera, G.H.; Siriwardhana, K.M.R.The reduction of monetary poverty in Sri Lanka is commendable in recent years, yet literature questions the reality of this achievement. One of the major criticisms in this regard is the measurement method applied (monetary approach) in estimating poverty in Sri Lanka, Hence, this study applied the Multidimensional Poverty Index developed by Alkire and Santos in 2010 in order to estimate the regional multidimensional poverty in Sri Lanka. In analysing the regional multidimensional poverty, three indices, namely the multidimensional poverty headcount index, the intensity of deprivations, and the multidimensional poverty index, were estimated at national, provincial, and district levels. The micro datasets compiled from Household Income and Expenditure Survey 2009/10 conducted by Department of Census and Statistics of Sri Lanka were used for the analysis. The study found that multidimensional poverty in Sri Lanka is a regional phenomenon, in that multidimensional poverty in the estate areas is significantly high. The study also found that the levels of multidimensional poverty vary according to the location of the household (sector, provinces, and districts). In addition, living standards dimension of the Multidimensional Poverty Index has contributed to the most of the multidimensional poverty in Sri Lanka, irrespective of the areas of living. However, there are differences between the contributions of 'health' and 'education' dimensions to the Multidimensional Poverty Index, depending on the area of living. The contribution of the health dimension to the Multidimensional Poverty Index is high in the urban areas and in richer regions while the contribution of the education dimension is high in the rural and estate areas and in the poorer regions. Therefore, priority should be given to the improvements of health care and services in the urban areas and of education in the rural areas while the improvements in the living standards dimensions are required irrespective of the area. Keywords: Alkire-Foster method, Multidimensional poverty, Poverty, Spatial poverty, Sri LankaItem Socio-Economic and the Environmental Impacts of Developing a Hydropower Plant in Kithulgala Adventure Tour Site (with special reference to adventure activity operators)(Uva Wellassa University of Sri Lanka, 2018) Samaranayaka, M.P.M.V.R.; Damunupola, A.K.A.; Kumara, P.H.T.Kithulgala is considered as a premier adventure tourism destination in Sri Lanka due to the White Water Rafting Industry. There are 30 adventure activity operators along the Kelani river who run by typical lifestyle entrepreneurs dedicating considerable time, talent and capital resources to develop the rafting industry. Moreover, 1500 families indirectly gets benefits through job opportunities and the spin-off industries. It is estimated that the tourism industry in Kithulgala generate US $17.5 million per annum directly for the local economy. However, development of the hydropower plant in Kelani River threatens to destroy the rapids and it negatively effects on rafting. There is hardly any attention given to conduct empirical studies on adventure activity operators in Kithulgala based on the power plant. The qualitative research was conducted through structured interviews, using 15 adventure activity operators in Kithulgala area. Data was collected through convenient sampling by recording the personal interviews, to assess the current situation, economic, social and environmental impacts and to assess their perspective regarding the implementation of the power plant. Thematic analysis method adopted to analyze the transcribed qualitative data. The findings of this study indicates that, the building of the power plant has led to reduce the water level, destroy the rapids of the river, lose the main source of income generation of rafting operators and the villagers, displace the population, damage the houses, environmental pollution and to degenerate the Kithulgala tourist destination. The study suggests, the government should pay more attention on releasing water during the day time, or construct mini hydropower plant below the existing darn that generates 10-12 MW, open up a new track which has 3-4 natural rapids to protect the Kithulgala adventure tourism destination.Item A Study of Tourist Perception on Tourist Harassment on Destination Image (With Special Reference to Arugam Bay Area)(Uva Wellassa University of Sri Lanka, 2020) Gallage, N.M.; Wijesundara, W.G.S.R.; Kumara, P.H.T.; Sammani, U.G.O.Tourist harassment is one of the major challenges which affects the competitiveness of various tourist destinations over the globe and it destroys the tourists’ positive destination image perceptions. In the Sri Lankan context, there are more pieces of evidence to prove that the tourists have been facing various types of harassment while they are traveling and staying in Sri Lanka. Thus, the main aim of this research was to explore the association between tourists’ perception of tourist harassment and destination image. The target population of the study was international tourists who visited Arugam Bay from July to August 2019 and the sample size was 100 international tourists. A self-prepared structured questionnaire was used to collect primary data from the sample. Purposive sampling technique was used to gather data from international tourists. Simple linear regression analysis and descriptive statistical analysis were used to analyse the data to achieve the research objectives. The results revealed that there was a positive significant association between tourists’ perception of tourist harassment and destination image. Also, verbal harassment was the mostly occurred harassments of Arugam Bay. Further, there was a higher level of influence on tourist harassments due to demographic factors like gender, age, marital status, etc. With the findings of the study, it is recommended to have the involvement of government organizations to avoid or minimize tourist harassment in Sri Lanka. Conducting comprehensive research related to the tourist harassments in Sri Lanka would be useful to avoid tourist harassment within Sri Lanka. Keywords: Tourist perception, Tourist harassment, Destination imageItem A Study on Factors Influencing the Decline of Middle East Tourists’ Market in Sri Lanka: Stakeholders’ Perspective(Uva Wellassa University of Sri Lanka, 2020) Costha, K.K.W.M.; Kumara, P.H.T.; Nawarathna, A.M.D.B.; Idroos, A.A.Many people used to travel when they have their vacation to avoid the consistency of their lives. As declared by Lonely Planet, Sri Lanka is one of the world’s number one destination to visit in 2018. Sri Lanka is a leading travel destination for Middle East tourists. Even though Sri Lanka has paid attention to the Middle East market, it has not been able to achieve a significantly high number of arrivals from the Middle East. Hence, the main objective of this study was to identify the reasons for decline of Middle East tourists’ market in Sri Lanka. The researcher adopted the semi-structured interview to gather data about influencing factors of the decline of the Middle East tourist market. A sample of 15 stakeholders was selected using purposeful sampling method in which hoteliers, travel agents, tour and site guides, representatives from Sri Lanka Tourism Development Authority (SLTDA) and Promotion Bureau were interviewed. The views and opinions of the respondents were collected through the interviews. The analysis was done through thematic analysis and the researcher identified safety and security, facilities, attractions, marketing strategies, services, and other issues as the main themes. The findings revealed that the dissatisfaction of safety and security, lack of facilities, lack of manmade attractions, limitation of night functions, dissatisfaction of the hotel and guide services, lack of marketing strategies, and other issues such as terrorism and restrictions have attributed significantly to decline the Middle East tourists’ market in Sri Lanka. Furthermore, implementing new rules and giving special attention for the Middle East tourists’ expectation can turn around the situation and promote the Middle East market. Keywords: Middle East tourists’ market, influencing factorsItem The Study on Green Event Management Practices to Initiate Sustainable Business Growth in Sri Lanka; Event Managers’ Perception(Uva Wellassa University of Sri Lanka, 2019) Dilhani, M.G.N.; Nawarathne, A.M.D.B.; Kumara, P.H.T.The growth of the festival and event tourism sector has been spectacular in recent years and thus, event management has become increasingly popular with it growing and expanding equally as much as event tourism. Further, with its exponential growth, there is a criticism for making a large contribution to environmental pollution. Therefore, many international companies are making event greening a part of their tender process. Hence, the objectives of the study was to identify the current green event management practices, to identify the current issues and barriers encompass the management and staging of a green event and to examine the practices to improve the green event management to initiate sustainable business growth in Sri Lanka. Primary data collected by the author from 15 event managers out of 28 from event management practitioners within the whole different range of event management organizations in Sri Lanka who have the membership of Sri Lanka Association of Professional Conference, Exhibition and Event Organizers. Structured interviewed using the convenient sampling technique in Colombo district is the main source of data. Qualitative data analytical method was employed and thematic analysis was used in analyzing the data. The findings of the study revealed that, waste management, energy efficiency, and bio diversity as the parental themes to identify the current green practices which the companies have been practiced and technology, cost, customer mentality, government support, and lack of infrastructure facilities as current issues and barriers of implementing green events in Sri Lanka. They struggled in implementing fully green events while achieving the sustainable business growth. Further, green events can be used by event organizers as a tool for gaining competitive advantages and maximization of the company reputation which are affected to initiate sustainable business growth.Item A Study on Migration Intention of Operational Level Millennial Employees in Hotel Industry; Evidence from Kitchen Department in Three to Five Star Hotels in South Coast(Uva Wellassa University of Sri Lanka, 2019) Chamaree, V.G.J.; Karunarathne, A.C.I.D.; Kumara, P.H.T.Hospitality industry, as a service industry, human capital is one of the most significant assets of in the contemporary arena. The human capital brings the stable considerable profits and the long-term management and development. However, there is a growing recognition of international recruitments and international mobility of skilled labour is more popular in the globalized economy. Accordingly, emigration of highly skilled persons has significantly increased over the past decades. Hence, migration of trained professionals has created an acute shortage of professionals in developing and underdeveloped countries and this influence on the industrial sustainability in such economies. Currently, Sri Lanka also severely faces this problem and, especially hotel sector is heavily challenged due to the growing opportunities for skilled labour in the international market. The migration intention of millennial is higher than the old generation. In this respect, this study attempted to explore the migration intention of operational level millennial employees in hotel industry. Primary data collection was done using a structured questionnaire for a sample of 146 millennial employees who work in the kitchen department of three, four and five star hotels located in South coast and convenient sampling technique was utilized. Descriptive statistics, Pearson correlation coefficient analysis, simple linear regression and factor analysis were exploited to achieve research objectives. Migration intention do not necessarily lead to actual migration, but it can be used to forecast the future emigration trends. In this study most of the employees were disagreed with the existing situation in the kitchen department. Hence, the results of the study could give some sort of guidance and directions for hoteliers and the government to retain employees in the organization.