Browsing by Author "Karunarathne, A. C. I. D."
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Item The Impact of Planned Behavior on the Intention to Visit Green Hotels: Evidence from the Inbound Tourists visiting the Cultural Triangle(Uva Wellassa University of Sri Lanka, 2020) Anurada, J. A. N.; Thennakoon, T. M. P. S. I.; Karunarathne, A. C. I. D.The theory of planned behavior (TPB) is widely used in the field of tourism to predict and explain the tourists’ behavior in different contexts. There is a growing trend that tourists prefer to deal with organizations that are less harmful to the natural environment. Also, over the past years, specific efforts within the hospitality industry have given to the idea of gaining competitive advantage through image building done with conservation and sustainability initiatives. The study explained the viability of the extended theory of planned behavior (TPB) together with the variable of past behavior to examine the intentions of individuals to visit green hotels in the Cultural Triangle of Sri Lanka. Accordingly, the study focused on identifying the impact of attitude, subjective norms, perceived behavioral control, and frequency of past behavior on the intention of an inbound tourist to visit a green hotel. A sample of 150 inbound tourists was selected using convenience sampling technique and questionnaire survey was administered to collect primary data. The findings revealed that attitudes, subjective norms, perceived behavioral control, and frequency of past behavior, positively impact on the intention of tourists to visit a green hotel. Additionally, the effect of frequency of past activity on intention to visit a green hotel was partly mediated the TPB variables. The results indicated that the adjusted TPB can be used to understand the behavioral intention of visiting a green hotel. Keywords: Green hotels, theory of planned behavior, attitude, subjective norms, behavioral intention, past behaviorItem The Impact of Work - Family Conflict and Organizational Support on Presenteeism of Operational Level Employees in Hotel Sector(Uva Wellassa University of Sri Lanka, 2020) Amarasinghe, B. A. D. S. G.; Jayasinghe, N. C.; Karunarathne, A. C. I. D.Presenteeism discusses the person’s physical availability in the workplace while distracted the intrinsic capacity for performing. It suggests the importance of the supportive working state of affairs from the organization's end, as well as from the family of employees. The conflicts in the family space originated due to the work, and conflicts arising from family into the workspace may affect the employees' mental and physical health and, therefore associated with the presenteeism. The hotel industry has faced a shortage of skilled labor around the world and reported the highest turnover rate in recent decades and presenteeism would generate a significant influence to the tourism industry. In this context, this study was performed to identify the impact of work-family conflict, family-work conflict, and organizational support on presenteeism in the hotel industry. A structured questionnaire was used in collecting primary data with a sample of 207 operational level employees representing three to five star graded hotels in Colombo district, Sri Lanka. Independent sample t-test, one-way ANOVA, correlation coefficient analysis, simple linear regression analysis, and multiple regression analysis were used to analyse the data. Results revealed a strong positive relationship between work-family conflict, family-work conflict, and presenteeism and there was a weak positive relationship between supports of organization and presenteeism. Moreover, work-family conflict, family-work conflict, and support of the organization indicated a positive impact on presenteeism. Further, family-work conflict was the most influencing predictor of presenteeism and there was no difference of presenteeism in terms of demographic factors of the employees. Hence, managers should strategically address the work-family balance of employees. Organizational policies must be more favourable for the workers to manage physical and mental health to continue an effective and efficient service delivery process in the hotel sector. Keywords: Presenteeism, Work-family conflict, Family-work conflict, Organization support, Hotel industry