Browsing by Author "Karunarathna, A.C.I.D."

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    Determinants of Entrepreneurial Intention of the Undergraduates in Hospitality and Tourism Management Degree Programs in State Universities in Sri Lanka
    (Uva Wellassa University of Sri Lanka, 2021) Basnayaka, B.M.N.K.; Karunarathna, A.C.I.D.; Herath, H.M.J.P.
    Entrepreneurs play an important role in the growth and development of a country's economy. As a fast-growing segment in the globe, tourism is considered a good-looking field to carve nascent entrepreneurs. Many researchers have examined the variables that inspired the individual performance to become an entrepreneur, specifically, with an attentive look at the entrepreneurial intention of university undergraduates. Consequently, this study was extended to examine the entrepreneurial intention of hospitality and tourism management undergraduates in state universities in Sri Lanka who are stepping to immense global opportunities. This study was carried out in a quantitative approach. A sample of 205 undergraduates was selected using the snowball sampling method and an online questionnaire was distributed among third-year and fourth-year undergraduates in Uva Wellassa University, Rajarata University, Sabaragamuwa University, and Kelaniya University in Sri Lanka. Descriptive analysis, correlation, and multiple regression were performed to analyze the data with the use of the SPSS analytical tool. Furthermore, personality, economic, social, psychological, political, and technological factors were considered as the determinants of entrepreneurial intention in the conceptual model. The study weighted more on female responses than males‟ presence which analyzed a novel trend of interest of the females towards entrepreneurial intention than males in the sample predicting more interest in it. And the analysis exposed that, there is an almost affable state with entrepreneurial intention, personality, social, psychological, political, and technological factors, while there is reasonable cordiality of undergraduates with economic factors. This result exposes higher attention towards personality and social factors, emphasizing the opportunities in the local arena for innovation, family business involvement, and most importantly, educational reinforcement on entrepreneurial intention. It is a prominent factor that financial benefits, job safety, and government positive intervention in the arena show a moderate concern among the respondents. The overview result of positive associations between independent and dependent variables, personal factors exert the strongest association between entrepreneurial intentions. And also investigates motives and barriers for engaging entrepreneurs and examines the relationship between entrepreneurial intentions. And easily examine their goals and career aspirations in undergraduates. Keywords: Entrepreneurship; Entrepreneur; Entrepreneurial intention; Hospitality and tourism undergraduates
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    Determinants of Restaurant Revenue Management; RevPASH Analysis for Registered Tourist Restaurants in Colombo District
    (Uva Wellassa University of Sri Lanka, 2020) Bandara, D.G.G.P.S.; Karunarathna, A.C.I.D.; Deshapriya, N.P.R.
    Revenue management is a sophisticated form of supply and demand management. Its primary focus is managing customer demand through the use of variable pricing and capacity management to maximize profitability. Most restaurant owners and managers are trying to increase their revenue. But they used the wrong determinants to measure the revenue. This research intended to identify the determinants of Revenue per Available Seat Hour (RevPASH) in registered tourist restaurants in the Colombo district. RevPASH is a performance metric in the restaurant industry. Further, this study examined the relationship between RevPASH and its determinants in a registered tourist restaurant in Colombo district. To achieve these objectives, the study was conducted as a quantitative study and used a questionnaire as a data collecting technique. A total of 75 SLTDA registered tourist restaurants in Colombo district were selected as the study sample. Descriptive statistics and correlation analysis were used to analyse the data with the support of the SPSS 22 version. Determinants of RevPASH were identified using descriptive statistics. According to the results of the correlation analysis, a weak positive relationship was indicated between the total number of employees in the restaurant, services & facilities of restaurant, the centrality of the restaurant corresponding to the location with the RevPASH. Further, there was no relationship between the total number of covers in restaurant, restaurant-grade, restaurant establishment year, restaurant refurbishment, and distance to the main road from the restaurant with RevPASH in registered tourist restaurants in Colombo district. According to the results, restaurant owners and managers in registered tourist restaurants in Colombo district should pay more attention to the total number of employees in restaurant, services & facilities of restaurant and centrality of the restaurant corresponding to the location to increase the RevPASH of their restaurant to enhance the revenue. Keywords: Revenue management, Restaurant industry, RevPASH, Performance metric, Determinants
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    Impact of the Working Environment on the Job performance of Operational Level Employees in Hotel Industry
    (Uva Wellassa University of Sri Lanka, 2021) Dharmawansha, B.G.K.M.; Karunarathna, A.C.I.D.; Thennakoon, T.M.P.S.I.
    Job performance is a significant element in the hotel industry. The organization must be able to provide a safe & comfortable working environment, attract & retain & enhance the performance of existing employees. Therefore, this study aims to identify the impact of working environment factors on job performance. The foremost objective of this study was to identify the relationship between physical environment factors & psychological environment factors with motivation. Furniture, sound, spatial arrangement, temperature & color were identified as physical environment factors while supervisor support & quality of leadership were indicated as psychological environment factors. The study was based on the quantitative research approach & operational level employees in three, four & five-star graded hotels in Western Province, Sri Lanka were investigated using a sample of 200 employees. The convenience sampling method was used to select the representative sample. A self- administered close-ended questionnaire was used to collect primary data from the field. The data were processed and analysed using descriptive analysis & multiple linear regression analysis in SPSS and structural equation modelling in Smart PLS. The findings of the study provided evidence on the impact of the working environment on employees‟ job performance. Findings revealed that furniture, spatial arrangement, temperature, lighting & color as the physical environment factors have a positive effect on employee performance while sound factors hurt employees‟ job performance. Furthermore, supervisor support impacts employees' job performance more than the quality of leadership as psychological environment factors. The finding indicates that motivation as a mediator significantly impacts 40.6% of physical environment factors on the employees‟ job performance while 50% of psychological environment factors impact the job performance of the employees. It indicates that motivation has a more significant impact on the psychological working environment than the physical working environment through the employees' job performances. Based on the findings, the study recommends that hotel management & government or any other authorized parties should design the workplace in a comfortable & attractive way to support employees‟ satisfaction and well- being while enhancing job performances. Keywords: Job performance; Mediator; Motivation; Physical environment factors; Psychological environment factors
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    A Study on Labour Turnover Intention of Millennial Employees in Hotel Industry; With Special Reference to Five Star Hotels in Sri Lanka
    (Uva Wellassa University of Sri Lanka, 2018) Gammampila; Karunarathna, A.C.I.D.; Gunarathne, Y.M.C.
    Hospitality industry is considered as a highly labour-intensive industry, and labour turnover has been conspicuously recognized as a severe concern within the industry, all around the world. The industry requires more evident to discover the ins and outs to minimize the negative waves of this high rate of labour turnover within the sector. Millennial employees, the future of work force have completely different attitudes, characteristics and behaviors compared to past generations and they have already dominated the human capital in some companies specially hotel sector and fastgrowing travel industry. Thus, this study has empirically assessed the labour turnover intention of millennial employees in the hotel industry to provide more inputs to minimize future challenges. Three objectives were stated in order to recognize how job stress, job satisfaction, extended working hours and reward management practices are influencing millennial employees' turnover intention in hotel industry. This study based on three objectives; first, to determine existing situation of determinants, second, to identify the relationship between labour turnover intention and determinants. Finally, to identify the most significant factor which determine labour turnover intention of millennial employees. Data were collected by the researcher from a sample of 136 millennial employees, who were working in a five star hotel at least for 6 months period were selected through convenient sampling techniques and assessed through a self-administrated questionnaire. In order to achieve the objectives, the researcher conducted descriptive analysis, correlation analysis and multiple regression analysis. According to the results, job stress, extended working hours, are positively influenced on the turnover intention of millennial employees in hotel industry where reward management practices and job satisfaction are negatively influenced. The job stress and reward management practices were the most significant elements to control the turnover intention of millennial employees in hotel industry. Further, based on the above variables , researcher recommends that increase in employee satisfaction level, flexible supervision and policies for their work schedule, increase performances through career advancement workshops, training sessions and performance appraisal, providing a safety environment and better facilities with necessary equipment, making opportunities for success their future path, fair treatments for all employees, flexible work load, responsibilities and working hours and Maintain a good reward management practices to minimize the millennial employees turnover intention in sri Lanka.