Abstract:
With the globalization, competitiveness is immensely increasing. As a result of that, businesses try to increase their core competency by doing innovations. As well as world is in knowledge era, thus knowledge management (KM) is valuable concept for current world.
In accordance with past researches, little number about KM practices (KMPs). So the aim of this study is, to analyse the effect of KMPs on product innovations in hospitality industry.
The study distinguishes three different types of KMPs as joint development of innovations strategy (MI), regular meetings of department heads (RMD) and seminars and workshops involving several departments (SWI). Products innovations carried out by hotels are identified via main two dimensions namely product new to the market and product new to the company. The data are collected for four years commencing from 2007 to 2010.
The study has been conducted regarding the hotels in southern province which are categorized under the stars. Forty five managers have been selected from three levels of management. The questionnaire method along with the in-depth interview has been occupied to obtain the information of the study.
