Impact of Organizational Culture on Employee Performance: Moderating Role of Leadership Styles (Special Reference with Star Class Hotels in Colombo District)

Abstract

Organizational culture is a pattern of values, norms, beliefs, attitudes, and assumptions that shape the behaviors and things of employees. It has a strong relationship with employee performance because cultural dimensions of organization directly affect the employee’s behaviors, thinking patterns, and satisfaction. There is a unique organizational culture is able to find in hotel industry when compared to other industries. Though, the relationship of Organizational Culturc and Employee Pcrfonnancc ha5 been studied by many scholars therc are contradictory irleas in literature on relationship of Organizational Culture and Employee Performance and gap to identify the moderate effect of Leadership Styles in the hotel industry. Hence, the current study investigates thc modcrating effect of leadcrship on exi5ting relati onship between organizational culture and employee perfonnance in the star class hotels in Colombo district to guide the employee performance towards the organizational success. To addre5s the above gap this study developed two objectives. First objective is to investigate the existing Relationship between organizational culture and employee performance and 5econd objective is to invcstigate the moderate effect of leader5hip 5tyles on existing relationship between organi National culture and employee performance. To approach the research objectives, this study selected ten star class hotels located in Colombo district and data collected from 120 employees who are working in operational level and supervisory lcvel cmployees. Two separate types of questionnaire used to collect data and SIiiaFt PLS software was applied to analyze the survey data. The findiilg5 TCVealed that there is a positive existing relationship between organizational culture and employee performance and leadership style do not moderate the existing relati onship between organizational culture and employee performance. Finally, this study provide suggestions for practical implementations for the top management based on the i esult of the study. key mums: Organizational Culture, Leailersliip Styles, Employee Performance, Hotel Indasiry